How to sign in to Hotmail - Microsoft Support

Go to the Outlook.com sign-in page and select Sign in. · Enter your email address or phone number and select Next. · On the next page, enter your password and ... Skiptomaincontent Officesupport Products Microsoft365 Office Outlook MicrosoftTeams OneDrive OneNote Windows MicrosoftEdge more... Devices Surface PCaccessories Mobile Xbox HoloLens Hardwarewarranties What'snew InstallOffice Account&billing Account MicrosoftStore&billing Templates Moresupport Communityforums Microsoft365Admins SmallBusinessAdmins Developer Education Reportasupportscam Outlook.com Account Account HowtosignintoHotmail Outlook.comMore...Less HotmailisnowOutlook.com.Ifyoucan'tsignintoyourOutlook.com,Hotmail,Live,orMSNemailaccount,oryou'renotsurehowtosigninorsignout,herearesomesolutions. SignintoHotmailor Outlook.com GototheOutlook.comsign-inpageandselectSignin. EnteryouremailaddressorphonenumberandselectNext. Onthenextpage,enteryourpasswordandselectSignin. Notes:  ChecktheKeepmesignedinboxifyouwanttogostraighttoOutlook.comnexttime(notrecommendedforsharedcomputers). Unchecktheboxtobepromptedforyourpasswordeachtimeyousignin. SignintoHotmail Can'tsignintoHotmail? Note: YourhotmailpasswordisthesameasyourMicrosoftAccountpassword. Checkthesethingsfirst Ifyou'rehavingproblemssigningintoyouraccount,makesure: CapsLockisturnedoff(passwordsarecasesensitive). Youremailaddressisspelledcorrectly. Youraccounthasn'tbeeninactiveformorethan365days.TokeepyourOutlook.comaccountactive,youmustsignintotheaccountatleastonceevery365days.After365daysofinactivity,youremailwillbedeletedandcannotberecovered. Ifyou'restillhavingproblemssigningin,youmightneedto: ChecktheservicestatusforOutlook.com Resetyourpassword. Ifyou'verecentlychangedyourpassword,tryenteringyouroldoneagain.Ifyouroldpassword works,youmustlockyourdeviceandthenunlockitusingyournewpassword.  Turnoffautomaticsignin Checktheservicestatus Ifyou'rehavingproblemswithOutlook.com,checktheservicestatus.Ifthestatusisn'tgreen,waituntiltheserviceisrunningnormallyandtryagain. Iforgotmypasswordorit'snotworking Ifyou'veforgottenorlostyourpassword,youcancreateanewone. GotoResetyourpasswordtobegin. Choosethereasonyoucan'tsignin,andselectNext. EntertheemailaddressyouusedwhenyoucreatedyourMicrosoftaccount. EnterthecharactersyouseeonthescreenandselectNext. Ifyouaddedsecurityinfotoyouraccount,choosewhetheraone-timecodewillbesenttoyouralternatephonenumberoremailaddress. Enterthecodeyoureceiveonthenextscreen,andcreateanewpassword. Note: Ifyoudon'thaveorcan'tgettoyoursecurityinfo(youralternatephonenumberoremailaddress),click Ididn’tgetacodewhenyou’repromptedforacodeatsign-in,or Idon’thaveaccesstothese whenyou’reresettingyourpassword,thenfollowtheinstructions. GotoRecoveryourMicrosoftaccountfortipsonhowtosuccessfullyfilloutthesecurityquestionnaire.  Myaccountisblocked Youraccountmightbetemporarilyblockedbecausewenoticedsomeunusualsign-inactivity.Ifyouraccountisblocked,seeUnblockmyOutlook.comaccount. I'mtravelling Microsoftalwayskeepsaneyeoutforunusualsign-inactivity,justincasesomeoneelseistryingtogetintoyouraccount.Ifyou'retravellingtoanewplaceorusinganewdevice,wemightaskyoutoconfirmthatitreallyisyou. Read HowtoaccessOutlook.comwhentraveling formoreinformation. Iwanttostopsigninginautomatically IfOutlook.comautomaticallysignsyouin,turnoffautomaticsignin. InOutlook.com,selectyouraccountpictureatthetopofthescreen. SelectSignout. GototheOutlook.comsign-inpageandselectSignin. EnteryouremailaddressorphonenumberandselectNext. OntheEnterpasswordpage,clearKeepmesignedin. EnteryourpasswordandselectSignin. Needmorehelp? Ifyou'restillhavingproblemswithsigningin,readWhenyoucan'tsignintoyourMicrosoftaccount. SeeAlso UnblockmyHotmail account Changeyourpassword Supportresources YoucanalsogetsupportfromotherOutlook.comusersinourCommunityforum,orgethelpbyselectingContactSupportbelow: Note:Youwillneed tosigninfirsttogetsupport.Ifyoucan'tsignin,gotoAccountsupport. Needmorehelp? Expandyourskills ExploreTraining Getnewfeaturesfirst JoinMicrosoftInsiders Wasthisinformationhelpful? Yes No Thankyou!Anymorefeedback?(Themoreyoutellusthemorewecanhelp.) Canyouhelpusimprove?(Themoreyoutellusthemorewecanhelp.) Whataffectedyourexperience? Resolvedmyissue Clearinstructions Easytofollow Nojargon Pictureshelped Other Didn'tmatchmyscreen Incorrectinstructions Tootechnical Notenoughinformation Notenoughpictures Other Anyadditionalfeedback?(Optional) Submitfeedback Thankyouforyourfeedback! ×