How to connect missing Facebook Insights data sources?

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Due to particularities enforced by Facebook's APIs, your pages or accounts must comply to a series of parameters. Otherwise your accounts or pages might not ... Backtohome HelpCenter Dashboards Errors GettingStarted FirstSteps DiscoverDashThis Integrations Adform Ahrefs BingAds Brightcove CallRail CampaignMonitor Clickmeter Comscore CSV DoubleClickCampaignManager DoubleClickSearch FacebookAds FacebookInsights Formstack Ginzametrics GoogleAds GoogleAnalytics GoogleMyBusiness GoogleSearchConsole InstagramInsights InstagramAds Keymetric LinkedInAds LinkedInPages Mailchimp Majestic Marchex Moz PerfectAudience SEMrush Twitter Webceo Youtube GoogleSheets Shopify Keyword.com Dashboards Customization DashboardCreation DashboardOptions Errors Periods Sharing Widgets WidgetOptions StaticWidgets WidgetTypes Account Billing Profile UsersManagement Security MoretoDashThis HowtoconnectmissingFacebookInsightsdatasources? DuetoparticularitiesenforcedbyFacebook’sAPIs,yourpagesoraccountsmustcomplytoaseriesofparameters.OtherwiseyouraccountsorpagesmightnotappearamongyourdatasourcesinDashThis. Ifyou’relookingforadatasource(FacebookPage)that’smissingfromyourlist,don’tworry,herearethemosteffectivesolutionstohelpyouresolvetheissueinaninstant.   #1:ReauthorizeyourFacebookInsightsintegration 1. ReconnectyourFacebookInsightsintegration bygoingintheintegrationmanager,andclickingonthe“Add+”button.Toknowhowtodothis,readour HelpCenterarticle. 2.CheckifyoucannowseeyourFacebookpageamongthelistofdatasourcesbycreatinganewdashboard. #2:VerifyyourrolepermissionsinyourFacebookaccount. 1.Verifythatyouarean actualuserofyourFacebookPage bygoinginthesettingsofthispage.An AnalystRole issufficienttoaccesstheinsightsofyourpageandconnectitintoDashThis.   2.Verifyalsothatyouhavetherightpermissionsforthesamepageinyour FacebookBusinessManager. The ViewPagePerformance permissionistheonlyoneneededtoaccessFacebookInsights’datainDashThis.   3.Ifoneoftheserolesismissing,askanadministratortogiveyoutherightpermissions. 4.GobackinyourDashThisaccountand reconnectyourFacebookInsightsintegration intheintegrationmanager.Toknowhowtodothis,readour HelpCenterarticle. 5.CheckifyoucannowseeyourFacebookpageamongthelistofdatasourcesbycreatinganewdashboard. #3:RevoketheDashThisappfromFacebook. 1.GoinyourFacebookaccountsettings 2. RemovetheDashThisappfromthebusinessintegrations authorizedinyourFacebookaccount. 3.GobackinyourDashThisaccountand reconnecttheFacebookInsightsintegration,makingsure nottocheckoff anyoptionduringthatprocess(somefeaturesoftheDashThisappmightstopworkingifyoudoso).Toknowhowtodothis,readour HelpCenterarticle. 4.CheckifyoucannowseeyourFacebookpageamongthelistofdatasourcesbycreatinganewdashboard. #4:ContactyourAccountManager Aftertryingthose3solutions,ifyoustillcan’tseeyourFacebookpageinthelistofavailabledatasources,contactyourAccountManager.Ourtechnicalteamwillinvestigatetoseewhattheproblemis.  



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