How to Get a Refund From Apple Using Any Device

Like any online retailer, Apple grants refunds for purchases made at the App Store or through iTunes. You'll need to have a valid reason for the ... 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Login Home Chevronicon Itindicatesanexpandablesectionormenu,orsometimesprevious/nextnavigationoptions. Tech HowtogetarefundfromAppleusinganydevice By DaveJohnson May3,2022 SaveArticleIcon Abookmark FacebookIcon TheletterF. Emailicon Anenvelope.Itindicatestheabilitytosendanemail. Shareicon Ancurvedarrowpointingright. Twittericon Astylizedbirdwithanopenmouth,tweeting. Twitter LinkedInicon Theword"in". LinkedIn Fliboardicon AstylizedletterF. Flipboard FacebookIcon TheletterF. Facebook Emailicon Anenvelope.Itindicatestheabilitytosendanemail. Email Linkicon Animageofachainlink.Itsymobilizesawebsitelinkurl. CopyLink Downloadtheapp You'llneedtohaveavalidreasonforanyApplerefundrequest. HollisJohnson/BusinessInsider TableofContents Chevronicon Itindicatesanexpandablesectionormenu,orsometimesprevious/nextnavigationoptions. HowtogetarefundfromAppleonaniPhoneoriPad HowtogetarefundfromAppleonaMac HowtogetarefundfromAppleontheweb Redeemnow YoucanrequestarefundforanApplepurchaseusingyouriPhone,iPad,Mac,oranywebbrowser,dependingonthepurchase. Apprefundscanberequestedanywhere,thoughrefundsformediapurchasesmustbegininawebbrowser. Afteryousubmityourrefundrequest,itmighttakeafewdaysforAppletoapproveit. Likeanyonlineretailer,ApplegrantsrefundsforpurchasesmadeattheAppStoreorthroughiTunes.You'llneedtohaveavalidreasonfortherefundrequest,though—suchastheorderwasplacedbymistake—andiftherequestisgranted,Applewillrevokeyouraccesstowhateveryou'rerequestingarefundfor. It'seasytorequestarefundonyouriPhone,iPad,MacorinabrowseronaWindowscomputer,thoughit'snotobviouswhereyouneedtobegintheprocess. Quicktip:Youmightneedtowaitforapurchasetobeprocessedbeforeyoucanrequestarefund.Ifyoucan'tselectthepurchase,checkbacklaterandtryagain. HowtogetarefundfromAppleonaniPhoneoriPadTheprocesstorequestarefundonanapppurchaseisessentiallythesamewhetheryou'reusinganiPhone,iPad,Mac,orWindowsPC.HerearethedetailsusingyouriPhoneoriPad. 1.StarttheAppStoreonyouriPhoneoriPad. 2.Tapyouraccounticonatthetopright.  Taptheaccounticonatthetoprighttostarttherefundprocess. DaveJohnson 3.OntheAccountpage,tapPurchased,andifyouareenrolledinthefamilyplan,alsotapMyPurchases.4.Findtheitemyouwanttogetarefundforandthentapit. 5.ScrolltothebottomofthepageandtapReportaProblem.YoumayneedtologinwithyourAppleID. Taptheaccounticonatthetoprighttostarttherefundprocess. DaveJohnson 6.UnderWhatcanwehelpyouwith?,tapI'dliketo…andthenchooseRequestarefund. 7.TapTellusmore…andchoosethereasonfortherefund. 8.TapNextandthencompletethesubmission.  Choosetorequestarefundandindicatewhyyouareeligiblefortherefund. DaveJohnson ItmighttakeafewdaysforAppletoreviewyourrequestandapprove(ordeny)therefund.  HowtogetarefundfromAppleonaMacTheprocesstorequestarefundforanappfromAppleonyourMacisverysimilartodoingitonaniPhoneoriPad. 1.StarttheAppStoreonyourMacandthenclickyouraccounticonatthebottomleft. 2.OntheAccountpage,clicktheitemyouwanttogetarefundfor. 3.ScrolltothebottomofthepageandclickReportaProblem.YoumayneedtologinwithyourAppleID.4.UnderWhatcanwehelpyouwith?,tapI'dliketo…andthenchooseRequestarefund. 5.ClickTellusmore…andchoosethereasonfortherefund. 6.ClickNext.7.Atthetopright,clickSubmit.  Choosetorequestarefundandindicatewhyyouareeligiblefortherefund. DaveJohnson ItmighttakeafewdaysforAppletoreviewyourrequestandapprovetherefund.  HowtogetarefundfromAppleonthewebIfyouwantarefundforanykindofmedia,suchasamusicormoviepurchase,youneedtodothatusingawebbrowser.Youcanalsorequestarefundforanapponthewebaswell. 1.OpentheReportaProblempageinawebbrowser.2.UnderWhatcanwehelpyouwith?,clickI'dliketo…andthenchooseRequestarefund.3.ClickTellusmore…andchoosethereasonfortherefund.4.TapNext.  FollowthestepsattheReportaProblemwebsitetorequestarefund. DaveJohnson 5.Selecttheitemyouwantarefundforandthen,atthetopofthepage,clickSubmit. ItmighttakeafewdaysforAppletoreviewyourrequestandrespondbyapproving(ordenying)therefund.  Appleletsyouselectanyapps,music,orvideocontentthat’seligibleforarefund. DaveJohnson DaveJohnson FreelanceWriter DaveJohnsonisatechnologyjournalistwhowritesaboutconsumertechandhowtheindustryistransformingthespeculativeworldofsciencefictionintomodern-dayreallife.DavegrewupinNewJerseybeforeenteringtheAirForcetooperatesatellites,teachspaceoperations,anddospacelaunchplanning.HethenspenteightyearsasacontentleadontheWindowsteamatMicrosoft.Asaphotographer,Davehasphotographedwolvesintheirnaturalenvironment;he'salsoascubainstructorandco-hostofseveralpodcasts.DaveistheauthorofmorethantwodozenbooksandhascontributedtomanysitesandpublicationsincludingCNET,Forbes,PCWorld,HowToGeek,andInsider. 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