How to request a refund on the Google Play Store

For a basic app or game refund, you can just visit its Play Store listing within 48 hours of purchasing it and click the 'Refund' button. You ... AdvertisementSkiptomaincontentSkiptoprimarysidebarClickheretoentertheLenovoChromebookDuet3Giveaway!Youarehere:Home/Apps/HowtorequestarefundontheGooglePlayStoreDecember27,2020ByMichaelPerrigoLeaveaCommentUnlikeanuglysweaterwhichcan’tbereturnedlestyouraunttakenoticeandknityouanewone(isthattropereal?)GooglePlayStoreappsandcontentcanberefundedifyouaccidentallypurchasethewrongthingorjustdon’tlikeitforanyreason.Youmayalsowantarefundifafriendorfamilymembermadeapurchaseonyouraccountwithoutyourpermission.Mistakeshappen,buttherearespecificrequirementsthatyoumustmeetbeforeGooglecanapproveyourrefund.Today,I’mgoingtoshowyouhowtogetyourcashbacksothatyoucanspenditonsomethingmoreenticing.TherearemanydetailsregardingPlayStorerefundsthatvarybasedonwhattypeofcontentyou’vepurchased,soyou’llwanttocheckoutGoogle’sofficialsupportpagetogetallofthedetailsbeforecontinuing.Forabasicapporgamerefund,youcanjustvisititsPlayStorelistingwithin48hoursofpurchasingitandclickthe‘Refund’button.Youcanalsojustclickthebluebuttonbelowandfollowthesteps–easy,right?Yourrefundwillbeprocessedwithin15minutes,butcouldtakeupto4hours.RequestaRefundontheGooglePlayStoreIfyouwantarefundbecauseyou’reexperiencinganissuewithapieceofcontent,it’salwaysidealtotrytoresolveitfirst.OnGooglePlayMoviesandTV,forexample,youcantrytofixplaybackissuesbeforeconsideringarefund.Ifyou’redealingwithaproblemapporgame,youcanfollowourstep-by-stepguideforfixingthattoo.Abriefrundownofthecorerefundstipulationscanbefoundbelowthoughtheremaybesomeexceptionsbasedonyourregionandindividualsituation.CancelaPlayStoresubscriptionincludingGooglePlayPassRefundanapp,game,orin-apppurchasewithin2daysRefundinganapp,game,orin-apppurchaseafter2daysrequiresyoutocontactthedeveloper–sorryYoucanrefundanitemyouboughtwithGooglePlayPoints,butnotifyouusedthemtosupportacause.MoviesandTVshowscanberefundedwithin7daysifyouhaven’tclicked‘Play’yet.YoucantroubleshootGooglePlayBooksbeforedecidingtoreturnthem.BooksandAudiobookscanbereturnedwithin7daysofpurchase(butnotrentals).IfPlayBooks,Movies,TVshows,etc.aredefectiveandwon’tplayatall,youcanreturnthemwithin65days.Bookbundlescanbereturnedwithin180daysiftheydon’twork.GooglePlaygiftcardsandPlayStorebalancesarenotrefundableunlessrequiredbylaw.NeitherispromotionalPlaybalance.Forexample,U.S.residentscanrequestarefundifthebalanceisbelow$10,butnotifit’soverthatamountandthisamountmayvarybasedonyourregion.IfsomeoneelseboughtyouadigitalgiftfromthePlayStoreandyoureturnit,thegift-givergetstheirmoneyback,notyou–sorry.Also,itcanonlyberefundedifyouhaven’tclaimedityet.KindalikehowBestBuyonlyletsyoureturnmoviesifthey’restillintheircellophanewrap.Oh,andyouhaveonlythreemonthstodothisfromthedateofpurchase.Lastbutnotleast,Stadiagamescanberefundedquiteeasily.You’vegot2weeksifyou’veplayedlessthan2hoursofagameandyoujustneedtogotoStadiaandclickonyouravataratthetoprightofthescreen,thenclickonPurchases&subscriptions.Onceyou’rethere,justfindthegameyouwanttorefundunder‘Transactionhistory’andclick‘RefundRequest’.Done!Ifthereisnobuttonforthis,thenyoucan’tgetarefundforthatgame.I’llsaythisagain–therearevaryingcircumstanceswheretherulesoutlinedabovemaychangebasedonyourregionorsituation,sobesuretoconsulttheofficialsupportpage,butthisisjustmeanttoextractsomeofthecoreinformationforyousothatyoucangoaboutgettingyourrefundmorequickly.Regardless,followingtheseinstructionssurebeatsstandingintheBestBuyreturnlinethedaysfollowingChristmas!Okay,sotoseealistofallofyourPlayStorepurchases,justclickthebluebuttonbelow.ViewyourGooglePlayStoreOrderHistoryNewsletterSignupEachNewPostDealsDailyDigestWeeklyDigestGamingPromos&GiveawaysRelatedPosts LoadCommentsadvertisementreportthisadPrimarySidebarGuidesHowto“powerwash”youroriginalGoogleWifiwhenafactoryresetdoesn’tworkbyMichaelPerrigoOctober9,2022Howtoopt-inforemergencyweatheralertsonAndroidbyJohannaRomeroSeptember27,2022HowtoCreateaCountdownTimerinGoogleSheetsbyJohannaRomeroSeptember25,2022HowtoremoveyourselffromGoogleMessagesgroupMMSchatsandstopallnotificationsbyMichaelPerrigoSeptember24,2022HowtotellWebappsandAndroidappsapartonyourChromebookbyJohannaRomeroSeptember18,2022MoreGuidesreportthisadNewsletterEachNewPostDealsDailyDigestWeeklyDigestGamingPromos&GiveawaysUnboxingUnboxingandfirstimpressionswithAcer’snewcloudgaming-focusedChromebook516GEbyRobbyPayneOctober13,2022PixelWatch:hands-onfirstimpressionswithGoogle’shighly-anticipatedwearable[VIDEO]byRobbyPayneOctober12,2022Pixel7Pro:hands-onandinitialimpressionswithGoogle’snewflagshipphone[VIDEO]byRobbyPayneOctober12,2022Pixel7:hands-oninitialimpressionswithGoogle’snew$599phone[VIDEO]byRobbyPayneOctober12,2022AfewthingsyouneedtoknowbeforeyoubuytheFitbitVersa4orSense2[VIDEO]byRobbyPayneOctober5,2022advertisementreportthisadreportthisad  x